Written user complaint

Written user complaint

In accordance with Art. 10, paragraphs 1-3 Of the Consumer Protection Act (OG 41/14), we inform users that they can submit a written complaint expressing their dissatisfaction with the purchased product or service by mail to the address:

Da-Mogu d.o.o.
Marko Marulić Square 12
10000 Zagreb

or send by e-mail to: info@damogu.org

In accordance with Art. 10 paragraph 5 of the Consumer Protection Act (OG 41/14), we will respond to your written complaint with a written response no later than 15 days from the date of receipt of your complaint.

In the written complaint, please write your name and surname, and the address for delivery of the answer.
For all additional questions, we are at your disposal by e-mail address: info@damogu.org